Q. What is American Analytical Laboratories?
A. American Analytical Laboratories, LLC. is a privately held, independent environmental testing laboratory that has been successfully delivering legally defensible data for more than 20 years. We perform EPA and SW-846 methods of sample analysis for GC/MS and GC techniques for Volatiles, Semi-Volatiles, Pesticides, PCBs, Herbicides, Gasoline/Diesel Range Organics, Metals and Classical Wet Chemistry.
Q. What is American’s environmental testing experience?
A. American Analytical Laboratories has extensive experience analyzing a wide variety of environmental matrices including water, groundwater, drinking water, wastewater, soil, sediment, waste, and air (sorbents and cartridges).
Q. What are American’s business hours?
A. American Analytical Laboratories’ business hours are Monday through Friday, 8:00 AM to 5:00 PM EST.
Q. Is American available for work outside standard business hours, including holidays and weekends?
A. Yes, other hours are available with advance notice. Additional hours for emergency projects are available on a prescheduled, negotiable basis.
Q: How do I place a bottle order?
A: You can place a bottle order by contacting your Client Service Representative by email or phone.
Q: Does American offer a courier service for bottle delivery and sample pick up?
A: Yes. To learn more about our courier and shipping services contact our office to speak with a Client Service Representative who can assist you with delivery and shipping questions.
Q. When do turn around times start?
A. The next business day after sample receipt. Call us for an expedited turnaround time (TAT). We’ll tell you up front what we can do depending on our current in-house workload. Many of our clients come to us after other laboratories have failed on quick TAT or difficult analyses; they often tell us they wished they’d begun with American.
Q. Will I receive confirmation when my samples are received?
A. American will send you confirmation via email as soon as we enter your samples into our state-of-the-art tracking system.
Q. How are laboratory reports forwarded and can they be viewed online?
A. Laboratory results are sent via email and can be available online for downloading after a client has registered for portal access.
Q. How are projects invoiced?
A. Invoices are created upon completion of analysis and are sent via mail, with report. New clients should see link to credit application.
Q. What payment methods are accepted?
A. American accepts cash, checks, MasterCard, and Visa.
Discover the American difference: Contact us today!